We are looking for a Junior Systems Administrator to represent and assist the Technical Services department in the day-to-day running of a studio. This is a great opportunity to start a career in the world of Technology, as well as in the VFX industry. You will have the chance to work in environments split across England and France.

Purpose of the Job:

To manage the resolution of 1st line support incidents, problems and requests within service and operational level agreements, working with 3rd parties and colleagues within the wider Technology team where necessary.

Provide technical support for artists and other production staff on a day-to-day basis, making an important contribution to overall Technology service delivery and providing an excellent standard of service to all customers.

Junior Systems Administrator must have a strong technical background, excellent communication skills and the ability to work well under pressure in a fast-paced and dynamic environment.

Responsibilities:

• Ability to work under pressure
• Creating, managing and maintaining user’s access and network permissions
• Deployment of Working From Home equipment
• Document systems and processes for reference and training purposes
• End to end IT assets, stock and inventory management, request fulfilment, maintenance, storage and disposal
• Happy to work on tasks independently or to collaborate with others
• Installing, configuring and maintaining computer systems, software and peripheral equipment
• Logging and managing IT support requests using Jira ticketing software
• Participating in a new starter onboarding to the company
• Providing support to users across the company (London, Paris)
• Troubleshooting hardware, software and network issues
• Working in an over growing industry with lots of challenges
• Providing support via phone, email, ticketing system, in person, remotely over VPN

Essential Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Good communication skills, both written and verbal
• Familiarity with virtualization technologies such as VMWare or Hyper-V
• Basic knowledge of scripting languages such as Python or PowerShell

Desirable Skills:

• Additionally, familiarity with VFX software such as Maya, Nuke, and Houdini, as well as experience with Linux and Windows operating systems, is highly desirable.

All roles, including hybrid/remote opportunities, at One of Us require candidates to reside in the UK or France, depending on the location of the role, or must be willing to relocate for the duration of the contract. All candidates must disclose if they have an existing Right to Work in the relevant country, or would require sponsorship support, i.e. Visa.

We Accept YOU
We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger, more creative and ultimately better at what we do. Being respectful and kind to people irrespective of race, colour, age, national origin, religion, sexual orientation, gender identity and/or expression or disability is what we expect of everyone who works for One of Us. If you feel the same, come and join us.

One of Us as a force for good!
We care about our staff, clients, the community we work in and the world we live in. We want to have a positive impact for all of our stakeholders. This commitment means we have begun our journey to becoming a certified B Corp and not only make beautiful pictures, but to create a fairer, more sustainable future. Stay tuned for updates on our journey!